Employers shouldn’t risk potential exposure to class action lawsuits on the basis of violating the notice requirements under the Fair Credit Reporting Act (FCRA).
FCRA litigation was the highest on record at the close of 2019 and continues to rise. Many of these cases have been brought on a class basis for purely procedural violations and have resulted in multi-million-dollar settlements.
Anytime an employer requests a “consumer report” on an applicant or employee, obligations under the FCRA are triggered. Consumer reports can include a broad range of categories, including driving records, criminal records, credit reports and other reports from third parties, such as drug tests.
Employers are required to both disclose their intention to obtain a consumer report and obtain written consent from applicants or current employees prior to requesting a consumer report. Upon receiving the consumer report, if the employer intends to take an adverse action, such as disqualifying the applicant or firing an employee, there are specific notice requirements the employer must follow. These two employer actions present the greatest risk for falling into noncompliance.
So, here’s a quick review of current forms that may help you eliminate potential exposure…
The Stand-Alone Disclosure and Authorization Form
Employers who wish to conduct background checks of either job applicants or current employees must disclose to the applicant/employee that the employer may obtain a consumer report for employment purposes.
The disclosure can be presented at the time of an employment application but should be a separate document. The disclosure must be “clear and conspicuous” and must be in a “document that consists solely of the disclosure.” In the case of the disclosure, less really is more.
Some examples of what NOT to include:
• Don’t include language that claims to release you from liability for conducting, obtaining, or using the background screening report;
• Don’t include a certification by the prospective employee that all information in his or her job application is accurate;
• Delete any wording that purports to require the prospective employee to acknowledge that your hiring decisions are based on legitimate, nondiscriminatory reasons; and
• Get rid of overly broad authorizations that permit the release of information that the FCRA doesn’t allow to be included in a background screening report – for example, bankruptcies that are more than 10 years old.
In addition to the disclosure form and the
FTC form summary of rights,
the employer must also receive written authorization from the applicant/employee to obtain the consumer report.
Adverse Action Notices: Preliminary and Final
Secondly, an employer who decides to disqualify an applicant or terminate an employee based partly or wholly on a consumer report obtained under the FCRA is taking an adverse action and therefore must provide two
adverse action notices to the applicant/employee.
The preliminary notice of adverse action should do two things:
• Provide the applicant/employee with a copy of the report.
• Provide or enclose a copy of a summary of the applicant/employee’s rights under the FCRA.
The final notice of adverse action should advise the applicant/employee that an adverse action is being taken as a result of the consumer report that was previously provided to him/her. As part of the summary of rights under the FCRA, the applicant/employee has the right to dispute the accuracy or completeness of any information in the consumer report by contacting the agency directly.
As always, let CourtHouse Concepts know how we can help or if you have any questions on disclosure requirements!